Dr P A A Wood & Partners currently offer the functionality allowing patients to access online the following facilities;
- booking appointments
- cancelling appointments
- viewing booked appointments
- ordering repeat prescriptions
- viewing allergies & adverse reactions
We have worked closely with our clinical software provider to develop appropriate systems for patients to also request online access to their detailed coded records, using a method that is secure and safeguards the best interests of the patient.
The request to access a patients detail coded record has been incorporated into the online system since 1st February 2016.
Come into the Practice and speak to our reception staff to get your user name and password. After 11:00am may be more convenient when the reception area is quieter and our staff are more easily able to attend to your request for SystmOnline access.
To protect your security we ask you to bring some form of photographic identification before we are able to provide you with your login details. Parents may request access for their children. Those aged 13 and over are requested to attend in person with appropriate photo-ID. Patients reaching the age of 13 will have their accounts suspended and will have to re-register in person.
Manage your appointments online:
Booking your next appointment over the internet is easy. You can do it anytime without waiting for surgery phone lines to open. So whether it's in the middle of the night, your lunch break at work, or even if you're away on holiday, you can login and secure yourself an appointment within seconds.
Forgotten the time of your next appointment? Login to Systmonline and see it.
Your appointment no longer needed? Login to SystmOnline and cancel it.
Manage your medication online:
If you find it hard to get to the practice to order your next repeat prescription, SystmOnline could make your life easier. Simply login to SystmOnline and view a list of the medication you have been prescribed. Select the prescription you need and click the 'Request Medication' button. All you have to do then is collect your prescription as normal two working days later.
Not everyone can access their GP surgery during normal opening hours. SystmOnline helps by letting you manage your appointments and repeat medication over the internet.
For security purposes please ensure you memorise your username and password details. You should change the password that we give you once you have logged onto the website and should not share your login details with any other person.
All personal information used by SystmOnline is secure and protected. It is only available to staff at your practice who have appropriate security controls, ie those managing appointments and repeat prescribing.
Please use our service responsibly.
In cases of misuse of our service we reserve the right to withdraw login details, preventing further access to the service.
Examples of misuse may be:
- Booking of appointments that you have no intention of attending
- Repeatedly booking appointments and then cancelling appointments
- Repeatedly requesting prescriptions that you do not need.